Hp laptop touchpad not working windows 7 I connect a sub mouse and all works fine. Try disabling power management: In Device Manager, right-click the I2C HID Device. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. If you're able to do that with the laptop at issue, click the "Identify now" button. I put everything back the way it was, and now the scroll bar on the touchpad is not working. Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. The above method is for the HP laptop using Windows 10. My HP Stream 11 was acting a bit off after the Windows 10 upgrade, so I finally got around to do a clean install with Windows 10. Dec 4, 2023 · My touchpad stopped working for the two-fingered scroll. If your HP laptop's touchpad is not working properly and the ELAN touchpad driver is missing, you can follow these steps to troubleshoot and resolve the issue. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Update your Notebook computer to the latest BIOS from HP. Also, the touchpad doesn't work on the touchscreen on the laptop. 0. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Adjusting Sensitivity and Other Settings: If your touchpad is too sensitive or not responsive enough, you can adjust sensitivity, cursor speed, and other settings here. If the touchpad on your laptop isn’t working properly, As you've mentioned it’s possible that software conflicts. Few peculiar things I noticed were: 1) Latest Synaptics Pointing Device Driver is installed on my Laptop, yet only the touchpad doesnt work. Call Synaptics and they won't help and say to contact HP and Microsoft. 1110) i have tried downloading all of the "Synaptics Precision Touchpad Filter Drivers" just for them to say when i try to install "the driver is not supported on this OS version (10. I turned on the setting to show the location of the cursor when you press the control key and the flashing indicator does not move in response to the touchpad. 4. Jan 13, 2017 · I recently had problem with the fan in this laptop and after removal of the battery and memory sticks and reassembly, the left and right click on the touchpad wont work. Additionally, some models have a PalmCheck feature that can cause touchpad problems if enabled. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. First, restart the computer and tap on F10 during restart, once on the BIOS screen, move the mouse cursor around to check if it works normally, Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. 6. Feb 26, 2018 · I see that touchpad button settings now speecify the non-primary 'button' as "Jump to Start" - and you have to do a two-finger (seems appropriate LOL) touch to get a context menu. Re-enable Your Touchpad Using the “Fn” Key. My laptop is a HP dv9000 using Synaptics software/drivers for the touchpad. Jan 12, 2019 · Note: As you have downgraded your PC to Windows 7 you might not be able to update the BIOS. System Restore Dec 30, 2024 · Uninstall the touchpad driver. The laptop that I use is a Lenovo Yoga 7i Pro X. Oct 27, 2015 · Problem: Touchpad does not work. Aug 30, 2024 · Windows Users: In Windows 10, open Settings > Devices > Touchpad and change Touchpad sensitivity in the drop-down menu. my laptop model is HP Pavilion Laptop 14. Check for Fn Key Combinations. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. Touchpad not working AKA: Aug 24, 2022 · This article further lists why the HP touchpad stops functioning, along with a step-by-step guide on fixing the issue. 1348. Many Windows users are reporting this problem as well. We’ve listed the following steps to take in order of most common issues and easiest to solve. External usb mouse was working though. It might look like a small button with an icon representing the touchpad. Support für Drucker; Support für Computer; Poly Kollaborationsgeräte Oct 3, 2024 · Using a mouse and keyboard. Press Windows key + X. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. The buttons and the pad are not working. It sounds like you didn't install some or all of the drivers for your laptop's hardware after you did the clean install of Windows 7. Switching Between Tablet and Laptop Mode. Restart your device and Windows will attempt to reinstall the driver. With all of the fixes that are online for repairing the Windows 11 right click not opening context menu none of them worked for me. I have installed multiple different versions of the Synaptics software with no luck. It has Windows 8. Feb 18, 2021 · Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. COM. Jun 21, 2022 · If the touchpad driver is not visible in Device Manager: Open Device Manager (use Windows key + S to search for Device Manager). Still try working with HP and now I'm told to contact HP support, the ones that charged me and couldn't fix it. it's very difficult to see the cursor. Last time i reset my laptop after that it started to work but suddenly it stopped to work again . Note: The shortcuts I use are for Acer Nitro 5 and could be different for each model. Check Touchpad Settings: Go to Settings > Devices > Touchpad. Ran the troubleshooter. As we have mentioned before, these causes can be divided into hardware, software, and user-related issues. Navigate to Updates: Click on Update & Security > Windows Update. Sometimes, it is working but the reason is unknown to me. If a touchpad stops working, it can hamper your work, especially if you do not have Nov 30, 2024 · Check the function keys (F1 - F12) on your keyboard to see if one of them has a touchpad icon, if one does, try pressing that key or Fn + that key to see if that gets the touchpad working. Some HP laptops have both tablet and laptop modes. 2. Jun 30, 2017 · Post this, I have installed the latest synaptics touchpad drivers from HP, Synaptics and other websites but my touchpad is unmoved. I,ve tried uninstall/reinstall , new drivers from both HP and Synaptics and pretty much every other option ! This was working fine and still operates with a normal mouse. Check if the touchpad works. Make sure the Windows and HP support assistant updates are up to date. The touchpad may not work in Feb 4, 2019 · Mouse cursor is not showing up on screen and touchpad is unresponsive. Install Precision Touchpad Drivers: Download Driver: Download the Synaptics or ELAN Precision touchpad driver from the HP support website. Select Properties, go to the Power Management tab. But after 7 days, there was an automatic installation of updates and now they are not working again. Things that I've tried and other information: - I have Google'd May 20, 2021 · even when I boot from a USB with Windows 10 to install from scratch, the touchpad does not work within the install menus appear. Apr 7, 2021 · The touchpad on my HP laptop (HP -14ck0xxx) running Windows 10 is unresponsive. If it's still not working, there might be other issues that need troubleshooting. Then, I started having more occurences of cursor/touchpad issues to the point where it happens every hour of use (not an external mouse issue): Oct 9, 2024 · Go to Settings > Windows Update and check for updates. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Call HP back they say to contact Synaptics. If none of these steps work, the touchpad hardware itself could be faulty. My product number is WQ615UA#ABA. Windows updates typically handle driver updates automatically. I hope this will work for you as I know how frustrating it is to have to use keyboard shot cuts to get things done. I'm a graduate student with finals coming up in 2 days. Run Hardware Troubleshooter. You can try updating other drivers on the PC using the HP support assistant. Jul 8, 2024 · Check Touchpad Settings: Ensure that the touchpad settings are configured correctly: Go to Settings > Devices > Touchpad (on Windows). I'll be glad to help you 🙂 . Method 5: Enable Touchpad from Settings. but changing install did not work as well. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. I'd like to help! As I understand the touchpad quits working. after hours of using my limited data, re-install Win 10 NO JOY. 3) If the updates are available, click on install and restart the Apr 12, 2021 · Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . Jul 20, 2024 · If updating doesn’t work, right-click on the touchpad device and select Uninstall device. I've restarted the computer. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Dec 4, 2024 · Windows might be turning off the touchpad to save power. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. 3. Nov 29, 2018 · Welcome to HP Forums, This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂 . The device manager shows no unknown or malfunctioning devices. Jan 26, 2024 · Hi, I just bough a brand new HP 250 G10 Laptop without any OS. May 16, 2023 · 1. 1) Enable two-finger scroll from settings. The so-called joystick on the built-in keyboard that moves the cursor and comes with almost every Windows laptop has also completely stopped functioning. 19043). Check if the touchpad is turned on, if not, turn the button to On under Touchpad. Aug 14, 2024 · If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: 1. The Touchpad Was Disabled With the Function Key Most, if not all, Windows laptops dedicate one of the function keys to disabling and enabling the laptop touchpad. Perhaps, while trying to use the Fn key to change the volume on my laptop, I ended up with the touchpad not working on my laptop. (Ex : If we move the cursor near the search box in browser then cursor automatically disappear. I restored BIOS setting but it didnt work. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Nov 15, 2024 · Accessing Touchpad Settings in Windows: Go to Settings > Devices > Touchpad in Windows. Restart your laptop, and Windows should automatically reinstall the touchpad driver. I recently installed windows 7, and have tried installing so many available softwares for my touchpad, but feautures are not working in windows 7. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Jul 28, 2023 · If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. This is a common issue and you can fix HP touchpad not working easily and q Nov 14, 2019 · Got it. If your laptop has specific touchpad software (like Synaptics or ELAN), check if it’s installed. I have a few recommendations . Tried to reinstall the driver, but the touchpad isn't listed in my devices. 5. Jul 6, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. Feb 3, 2017 · Hi. and the it uses Synaptics SMBus ClickPad. Hopefully the touchpad driver is in that package. I tried to see if there are any updates that require my laptop but my laptop is up to date i last checked today. I have tried a lot of Lenovo Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Jun 4, 2018 · Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand the right click on touchpad does not work on your new HP notebook, Don't worry as I have a few suggestions to help you out, Let's understand the touchpad on your HP notebook: Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). Open Settings: Go to Start > Settings or press Windows Key + I. Kindly suggest me a software for my laptop hp p236ne, Windows 7 professional. If that didn't work, try using the generic driver that comes with Windows. I have an issue with my hp laptop elitebook x360 , the touchpad isn't working and the caplock key works fine but its light is never turned off even when the laptop is shut down. Now the touchpad no longer works. Then return back to Windows. Make sure the touchpad is enabled. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? Oct 30, 2014 · Hi, I got my HP ENVY 15t-q100 CTO Notebook PC in September, 2014. Here is a link to your Synaptics TouchPad driver for Windows 10. Restart your laptop. To turn your HP touchpad off and on. I have carefully read the information and problem description you provided. I've tried double tapping the left corner - no change. likewise when we work with word or LibreOffice document the cursor is disappeared and again it appeared). This issue could occur if the TouchPad gestures are not enabled. Help would be greatly appreciated. Double Tap the Top Left Corner to Enable the HP Touchpad Jan 3, 2023 · 2. I've looked for mouse settings in settings - the touchpad does not show up. Oct 3, 2023 · Hi HP TEAM, Elan Mouse cursor is missing in so many places. Thank you for posting your query, I will be glad to help you. I also noticed that the recently released driver is only 2. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. So, keep a gentle use and not hurry the touchpad Jul 25, 2019 · I have bought Spectre 360. Press Windows Key + I then select Devices. 6MB in size, which Apr 23, 2022 · I no longer have the three dot right click menu for Windows 11 showing up. Method 1: Roll Back Driver Method 2 Nov 22, 2023 · Hello, on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, but keyboard work in Bios and external keyboard work in windows Please notice : I have the same issue when I'm starting in safe mode So I need to use the virtua Jun 22, 2024 · If Windows does not find an update, proceed to the next step. If you are not using Windows 10, move on to the following steps. During troubleshooting, the touchpad DOES work when in the BIOS, but not when using Windows 10. Jun 19, 2024 · If your HP Touchpad is not working, you can try the solutions in this guideline, and fix the Touchpad issue very easily! Method 1: Restart your laptop. Thank you for your help *Original title: Tuchpad is not working Aug 23, 2019 · 6. Reinstall Touchpad Driver. Try updating the BIOS, touchpad and chipset driver on your PC and check if it helps. The touchpad on my laptop (HP Envy*) isn't working. Nov 13, 2024 · I understand you're experiencing an issue with touchpad, I'm sorry to hear you're still facing issues with your HP Pavilion Laptop PC 15-eg2000 touchpad! Since you've already tried many troubleshooting steps and are relying on an external mouse, let's go over some additional steps that could help you fix the issue. Uncheck Allow the computer to turn off this device to save power. The original OS was windows Vista. 1. 1, 64-bit. If the touchpad still doesn't work after updating the driver, try the following troubleshooting steps: May 2, 2023 · For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. Update or Reinstall Touchpad Drivers: Sep 14, 2022 · Fix 2. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Aug 16, 2017 · I installed a new windows (7 64-bit instead of 32-bit) and I had a feature in my touch pad that allowed me to enable/disable it when I double tap on the upper left corner (small orange light would appear when it's disabled) but once I installed the new windows it doesn't work anymore. Step 1: Go to Start Menu > Settings > Devices > Mouse. This video will show you how to fix HP laptop Touchpad not working in Windows 10. The rest of the touchpad is working fine but the scrolling is not happening. And my mouse touchpa wasn't working either. Yes you can solve the problem temporarily by pressing FN + F11 two times but the touchpad is still not good, it's very hard to use the left and right mouse click on the bottom of the pad. Mar 28, 2019 · Double tap to turn the touchpad on, repeat to turn the touchpad off or on. Jun 25, 2022 · May I know if it works fine when using an external mouse? 1. Worked in BIOS but only for a few seconds in windows. This happened to me several years ago. I understand that this problem is causing you trouble. The icon on the key often depicts an older Jun 1, 2020 · I understand that touchpad is not working. My HP laptop touch pad stopped working after clean installation of windows 7. Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. For the first few weeks of use, I did not have any issues. Get support for your HP products, including troubleshooting, setup guides, and user manuals. Windows 7. HP Pavilion Touchpad Not Working: Likely Causes. If somebody has solution please let me know or I will never buy hp laptop in my life again and also suggest this to my all known people. 7. Thanks Dec 13, 2021 · I'm using last release of Windows 11 from insider beta channel and my laptop is HP EliteBook 840 Aero G8. Restart your laptop, and Windows should automatically reinstall the driver. Touchpad working for 5 mins and stopped again Moreover, When I go to the Hp website to download new driver I can't find Windows 10 option there. 2) Check for updates. The Laptop model is HP Pavilion dv5. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. . Restart your computer and enable the touchpad. Check for Updates: Ensure that your operating system and drivers are up to date. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. I have tried the following things: Mar 10, 2025 · It can be really frustrating and annoying when your HP laptop stops working. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. Microsoft please work with vendors before pushing updates. Should I insta Mar 29, 2024 · Hello I have asus 14 zenbook laptop and my toucpad constantly stops working and i cant make it enable again. Why is the Touchpad on My HP Laptop Not Working? On most HP laptops, you can double tap on a corner of the touchpad to enable or disable the touchpad. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. In the meantime, you can manage your workload by using an external mouse. Compare the latest drivers available for downlo Menü „Support“ Homepage ; Produkte . Jul 25, 2017 · Thank you for joining HP Forums. i tried everything from updating the drivers form Device manager to installing drivers from If the option to enable or disable the touchpad is not available, download and install the latest touchpad driver from Windows Update. Restart Laptop Nov 1, 2023 · Using the Touchpad Toggle: Some HP laptops have a dedicated touchpad toggle button above the touchpad itself. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. It seems that Windows 10 has hidden or maybe even removed the feature under touchpad settings where you could turn off touchpad or disable it while mouse is connected. I tried installing application available on windows store for synaptic touchpad, that fails to install. 1 from If you are able to find Touchpad settings in Bluetooth & Devices, try disabling and re-enabling it. The touchpad is enabled. Do not worry. Thank you!Windows:Edition Jun 13, 2011 · The laptop orange light LED is indicating the touchpad has been turned off - this is usually a simple on/off toggle that is activated or de-activated by double tapping the corner of the touchpad where the LED is commonly this is the top left corner. It started working there too. My unexpected Solution: If you have Linux, run that, my mouse touchpad was working in Linux. Nov 19, 2024 · 7. Sep 10, 2010 · Hi, So I have a windows 7 laptop. but not its completely stopped working, I tried to install the bios again last night. I am a working employee and I can not deal it with anymore. The details are below. Move your finger along the touchpad to verify that it works. These often include new drivers. Adjust settings like sensitivity, palm rejection, and multi-touch gestures to see if they affect the behavior. Sometimes Oct 13, 2020 · Suddenly two finger scrolling function has stopped working on my HP Laptop. Jan 27, 2022 · I see you are experiencing Touchpad issues with the HP Omen Laptop and touchpad is unresponsive or erratic. Dec 5, 2024 · Thank you very much for your feedback. Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. Sometimes, touchpad issues can be resolved by adjusting your laptop's settings. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. In Device Manager, right-click on the touchpad driver and select Uninstall device. Even though in diagnostics the touchpad works perfectly there must be a fault somewhere preventing the touchpad being recognised when in windows OS and even when booting from However, after all this, my laptop's built-in mouse buttons (found near touchpad) have totally stopped working. Method 1: Update the touchpad driver. This time it disappeared from device manager completely, there is no option for mice/touchpad. I tried restarting my laptop, updating the Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11, the solutions provided in this article will help you. You may not have to try them all; just work your way down until you find the one works for you. I started to install the ALPS driver you pointed below and my laptop gave me a message that I've already had the never version of that driver In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. Look for a tab related to touchpad settings. Aug 9, 2015 · I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Stream 11-d007na Notebook and the Synaptics TouchPad not working correctly. OS version - Windows 11 version 22H2 (64-bi t) 5. Type "Device Manager" into the search field to open the device manager console. Hp Omen Laptops from HP have a really bad touchpad and HP should be ashamed of themself to deliver such a crap. And now, I can see the mouse driver under device manager Jan 30, 2024 · Welcome to HP Support Community. That would be a great favour. - 8959829 Open run box by pressing Windows Key Jun 26, 2024 · If I do not get any solution this time I have to buy another laptop I am fed up with this issue. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Windows will reinstall a basic driver. Could you please recommend what driver I should use to fix this problem? I have put the device specifications below. Go to http://support. Sep 3, 2018 · The touchpad worked a few days ago but randomly stopped. For weeks, I didn’t know what the issue was It's that during fast input on touchpad (double click, two finger swipping) when system is busying in switching between apps or web page reload (yeah I don't know why this lags in win11 on such a high-end hardware) will trigger malfunction of touchpad which need fn+f11 to "RESET" the touchpad. As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? Don’t fret, there’s typically a quick solution to getting your laptop touchpad working again. How do i fix it now: well, if my touchpad is not working, I open task manager first and ending all Synaptics related tasks there (is is 3 of them in my case) Dec 22, 2024 · This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. Aug 23, 2022 · What can I do if the touchpad is not working in Windows 11? 1. Jun 11, 2019 · Anyways I would like to disable my touchapd on my HP laptop or any laptop with Windows 10 for that matter. I will try to help you. Hp support site have no drivers compatible with this version 19043. Press the touchpad toggle button to enable or disable the touchpad. Dec 26, 2021 · I had similar problem before, after windows update, touchpad would not work on my hp envy. Jan 8, 2024 · My laptop is hp pavilion x360. I looked over the internet and there were multiple solutions offered. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. Yesterday I did a clean boot to try and get a program to work. Recently I made some changes like uninstalling some programs cause the storage was filled. I can't press down my laptop touchpad but I can still move the pointer and scroll with it. Check for Windows updates. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Made sure the touchpad is enabled Reinstalled the keyboard Jul 20, 2012 · And now my laptop keyboard doesnt work, but the logitech keyboard I previously installed with the computer does work, and operates the lights on the laptop keyboard as well. but 2-3 weeks ago my Touchpad Scroll stopped working when I switched on my laptop. Jan 17, 2023 · Hi @ 007juk, Welcome to the HP Support Community. I have uninstalled all updates, but the problem still persists. Uninstall the touchpad drivers on the PC from the device manager. Jul 14, 2019 · I got a new Hp Elitebook 820 G3 few months earlier but suddenly today my touchpad top buttons are not working at all with the keyboard trackball when i checked it . 8. I tried everything from my side and Dec 7, 2018 · My touchpad is not working. I cant see touchpad at settings. With the touchpad, you can use the laptop more smoothly. Refer to this article to further troubleshoot touchpad issues. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. This could be the result of corrupted files, malware, or a system crash. First, you have to update the BIOS and then try to update the touchpad drivers. How do I fix the Touchpad not working on HP? Well, there are several fixes that can help you troubleshoot your HP laptop touchpad. The touchpad driver for win11 23h2 64 bit is not available. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. All in all, you just need to ensure HP services and drivers are working. This no longer works. However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. Sometimes it can be accidentally turned off. Jan 7, 2025 · In some cases, the issue with your HP laptop touchpad not working could be caused by severe system corruption, making it difficult for the operating system to recognize the touchpad properly. Now the troubleshooter is broken. It found a problem, fixed it, but didn't fix the touchpad. I have touchpad issue (not working) frequently. I installed genuine windows 11 pro 64 bit version 23h2. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . These untested updates are inconveniencing peoples lives. Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. My keypad works fine though. Windows itself installs Synaptic SMBus Touchpad driver. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. There are several fixes that should help you resolve the issue and get your laptop touchpad working again. Try uninstalling the touchpad drivers from the device manager and install the latest touchpad drivers and check if it helps. Visit an authorized service center for inspection. Using the keyboard arrow keys on your laptop, select the Restart option. I am sure Hp provided a faulty touch pad driver. Any help will be appreciated. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. There are several factors that can cause your HP Pavilion touchpad to stop working. Here are 3 fixes for you to try. https://support. I have noticed that I2C HID Device is showing "This device cannot start. Aug 26, 2020 · No sir this 2 method won't work after i reset my pc 4-5 times touch pad work but after a month when i update new windows commutative updated touchpad problem occur again and now i used wired mouse as pointing device please fix this problem in next update and Also sir in update section or hp support assistant showing no problem but this problem Country/Region: Hong Kong SAR loader Jan 15, 2021 · Also, put a checkmark next to two-finger scrolling to enable two-finger scrolling. Jun 5, 2024 · Thankfully, this frustrating problem is usually easy to fix. 9. Then click the Additional mouse options you'll see at the right-hand menu. Press Windows key, type device manager, and press Enter. When I check my Device Manager, I have to select "Show hidden devices" to see the touchpad under Mice and other pointing options . Mar 2, 2022 · Once done, the Windows 11 touchpad issues should get resolved. This issue has persisted now for almost 4 months with the touchpad not working. Method 2: Make sure that your Touchpad is enabled. Check for Updates: If updating the touchpad drivers doesn't fix the problem with the touchpad or there aren't any updated touchpad drivers for the touchpad, reinstalling the touchpad through Device Manager might help fix the problem. Save your work first then close all windows. Reinstalling the touchpad forces the latest drivers to download from Windows Update. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. I tried reseting the system, updating the driver , enabling touchpad everything!!! Jan 2, 2022 · hello, i installed windows 11 long time ago and everything was running smooth. Log in Click Start > Settings > Devices > Touchpad Under Related settings, click Additional settings This might launch the Synaptics or Mouse Properties for your touch pad Click the TouchPad tab then click Restore defaults. Sep 29, 2017 · If you’re on Windows 7 and your touchpad suddenly stops working, you’re not alone. But you do not need to worry. According to your problem description, this problem may be related to the driver. Dec 20, 2021 · My Notepad, HP Laptop - 17-by3613dxs has same issue after replacing back cover and keyboard, because plastic broke around the hinge, touchpad only works with HP PC Hardware Diagnostics UEFI. Many HP laptops allow you to quickly disable and re-enable the touchpad using a simple gesture or keyboard shortcut. However, if you’ve disabled automatic updates on Windows, the touchpad drivers on Apr 13, 2012 · Sorry to intrude on a 'dead thread', but I've had the same problem with a HP Pavilion g series laptop, but when I go to control panel I can't follow these steps because I've only got 'Programs' and there is no 'Synaptics entry'. In den meisten Fällen werden Sie dabei in der obersten Reihe auf den Tasten [F5] oder [F6] fündig. Here are the most common causes of, and fixes for, laptop touchpad problems. Select Windows 11: Choose Windows 11 64-bit as the operating Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. However, I was not able to use them. But no worries, it’s possible to fix. If you don't have an external/wired mouse Oct 28, 2009 · After completing the upgrade to Windows 7 HP from Vista HP, I no longer have a functioning touchpad. Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Aug 2, 2019 · If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. please help me. There are a lot of tutorial available on the internet about mouse and keyboard but I didn't get a single tutorial about laptop touchpad and keyboard. Apr 25, 2019 · Wait while Windows 10 starts in safe mode. Select View, then Show Hidden Devices (use Alt + V to select the View tab menu, use down arrow to move to the menu option, and Enter to select). Try the steps recommended below. Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. Check Windows Update Settings: Feb 18, 2020 · Hi Bill. Here is how it is done. Apr 25, 2020 · I understand that the touchpad is not working. Restart your device. So I downloaded the bios after selecting Windows 8. Drücken Sie die Taste mit dem Touchpad-Symbol gemeinsam mit [Strg] + [Alt]. Enable Touchpad in Settings. Then, click on OK. thus it stopped working. Connect an external USB mouse then run the Hardware Troubleshooter: When complete, restart to see if the problem is resolved. Jan 11, 2024 · Step 3: Restart the PC and check if the touchpad can work normally. Jun 1, 2017 · Normally touchpad and keyboard works fine but when I try to install windows, the first page of windows installation process appears and then my touchpad and keyboard doesn't work. At least that's how I disabled the touchpad on Windows 7 and 8. I really need my laptop to be fully functional. Moreover, the touchpad light isnt working. Install the latest touchpad software from HP’s website if needed. Some laptops have an Fn key function that disables the touchpad. Use the Touchpad Software. Feb 4, 2012 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Disable and Re-enable Touchpad: Sometimes toggling the touchpad can reset its behavior: Sep 13, 2023 · HP Laptop Touchpad not Working [SOLVED] - Quickly & EasilyHP Laptop Touchpad Not Working in Windows 10/8/7HP Laptop Touchpad Not Working on Windows 10Fix tou Jan 4, 2024 · If the touchpad is still not working on your laptop, proceed to the fixes below. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. Call HP, pay for support. Exit then restart. (Code 10)" in the device manager. Download the Latest Drivers from HP Support. Check for Windows Updates. However the touchpad bottom buttons are working perfectly. Ran it again. You could try using the Windows Update Troubleshooting tool to fix the problem. Mar 4, 2022 · If your HP laptop touchpad isn’t working, you can try the solutions in this post to resolve this HP hardware issue. Refer to this document: HP Pavilion x360 - 14-ba004ne User manaul HP Notebook PCs - Troubleshoot the touchpad How to fix Aug 13, 2016 · I couldn't see the my Mouse driver in Device Manager. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Nov 11, 2023 · Hello everyone,Two days after the most recent Windows 11 update (23H2), my touchpad has all of a sudden stopped working. I might have accidentally uninstalled some program concerning the touchpad because it hasn't been able to be pressed down ever since. You can usually find this in the Control Panel under Mouse settings. I have already tried Windows Update (optional updates too) for driver updates. Ever since I updated to Windows 11, my touchpad has stopped working randomly. The LED for touch pad lights white continuously but it does not function totally. Press the combination at any time to disable the touchpad again. SEE A PATTERN ??? Hi, I've got a HP Pavilion dv41220us model and since I've installed the win7 the scroll pad on the right stopped working the other functions on the touchpad are working fine. For more information, see HP PCs - Updating drivers using Windows update (Windows 11, 10). Press Ctrl + Alt + Delete keys simultaneously. Then, to open Control Panel, type "control" and press Enter. Using HP Hotkey Support: Check if your laptop has HP Hotkey Support software installed. ; In the Device Manager window, click the arrow or + (plus) symbol to the left of Mice and other pointing devices to expand the section. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. Even if you got a different model make sure you read the steps and google the specific differences for your own model. You mentioned that your computer trackpad does not work and the cursor does not display. Restart your laptop to check if the touchpad works. Here, you can access various options to modify touchpad settings. Jul 14, 2021 · -When going to the HP driver website (my laptop windows version is 64 bit Version 21H1 (OS Build 19043. Device manager, even with view hidden devices does not show touchpad drivers, Windows mouse setting has no touchpad indicated. Feb 24, 2020 · I downloaded/installed the recently release ELAN touchpad driver for my HP Envy 17 laptop. hp. Everything works great now except the touchpad does not work at all. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. Your shutdown menu will then appear. Did not recently make any hardware or software changes. Feb 8, 2024 · Check the Touchpad: Once your laptop has restarted, check if the touchpad is working. Oct 10, 2023 · While most of the above solutions should help you fix the touchpad not working issue, if it still isn’t functioning, the only option left is to install a newer touchpad on your Windows laptop. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. HP ProBook 450 15. Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. Last time I was able to fix it by updating/reinstalling the driver. Try restoring the BIOS to default and check if it helps. Mar 20, 2025 · By the end of this article, you will have found a solution to your laptop’s touchpad issue. Upgrade your PC to Windows 10 using the recovery kit. Another reason for Windows 11 touchpad not working could be a hardware issue. For Windows 11 , go to Settings > Bluetooth & devices > Touchpad and open Mar 27, 2013 · 3-Press both the "Fn" and touchpad Function key simultaneously to reactive the touchpad on your laptop. Thank you for posting your query, I'll be more than glad to help you. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. 2 If that was not the problem, the best option is to go to the support page for your laptop on the HP website, then from there, download and re-install the Jan 3, 2025 · I use an HP Windows 10 laptop. Check for Windows Updates Jun 6, 2022 · Die folgende Tastenkombination funktioniert auf den meisten Windows-Laptops von Dell, HP, Lenovo, Acer und ASUS: Suchen Sie auf Ihrer Tastatur nach einem Touchpad-Symbol. Jul 30, 2024 · If this doesn't work, go to the HP Support website and download the latest touchpad driver specific to your laptop model. com/in-en/drivers. I appreciate your efforts to try and resolve the issue. Ensure Windows Is Updated: Sometimes Microsoft provides compatible drivers via Windows Update. I downloaded official hp drivers from support website but still touchpad driver is not working. com/us-en/drivers.