Microsoft teams screen control not working Since the release of Mac OS Seqouia, the problem has returned. You can toggle this setting On or Off in the Teams admin center or manage this policy in PowerShell. We would like to show you a description here but the site won’t allow us. Clipboard sharing worked just fine in SfB. 111 update, whenever I open "Room Controls" on the control screen, the front of the room screen will go black. Enhanced collaboration Apr 7, 2023 · Before you can share your screen control in Microsoft Teams, you will first need to share your screen. BLOG files. I HAVE TRIED FULL SCREEN MODE WITHOUT SUCCESS. 7. 5. control is given and all works. If it’s not, click the padlock icon, enter your password to unlock it, and enable/check the box next to Microsoft Teams. Now, reboot the PC and try using Microsoft Teams again. On the General tab under Application, select Turn on new meeting experience. 3, but it did not help. 32771, he could no longer use the keyboard shortcuts on the PC he connected to through the screen share I was trying to get remote control of another member of my organization using my Teams Web client however there I didn't find an option to do so. If it is possible from your side, could you please provide us detailed video via private message about share screen and give remote control by another person on Teams for further analysis and assistant? Hi,When using teams to share a screen and take control everything works as expected the first time, sharing and tool bars all appear and function. Press the Windows logo key five times in quick succession to see whether this opens the Windows logon screen. When you face issues with Teams not responding or screen communication not working, you can force quit the app and try again. 00. Select Release control to stop sharing control. 33362 I can zoom the whole teams window, but that does not zoom on the screen share, it only adjusts it to fit inside of its frame. Click on the Start tab, then select Open the File Explorer. 1755 (ideally the latest version) Remote Desktop Client for Mac 10. Feb 21, 2025 · When I access a remote PC using Microsoft Quick Assist , I open Microsoft Teams on the remote PC and start screen sharing. Assuming teams is latching on the physical monitor drivers such as direct X or the actual monitor driver vs RDP monitors. When I am granted control of the user's screen, I can still move the mouse around. If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Options. Otherwise, press Command-Option-Escape, choose Teams, and click We installed teams client in windows 7 and windows 10 Pcs. Went to About/Version, and it showed me you have Microsoft Teams Version 1. 3028. Teams Desktop Client: Use the Microsoft Teams desktop client (not the web version) for optimal performance. Click on the menu to access the Microsoft Teams give control option. I can give control but then i cant see their cursor and they cannot click anything on my Sep 4, 2020 · Does anyone know how to resolve the issue for Microsoft Teams in regards to mouse control not working during screen sharing? A few people have this issue in our office. Does anyone else have the same problem in your organization? I don't know, I'm a guest in that tenant. When I share the screen to another user I'm not able to see the Give control Option on top of my screen. I can typing and control any windows on remote side. ; Select the app to close on the list and choose Force Quit. There are two ways to force quit an app on Mac. The remote user on Teams session also don’t have the request for control button. If issue continues, may I know: If this participant a Microsoft 365 Business user? A Subreddit for discussion of Microsoft Teams. Right-click on Microsoft Teams and select End Task. To start, first, launch Microsoft Teams on your computer and join a meeting. If you then hang up Apr 12, 2024 · Step 5: It will open Files Explorer with the folder containing the Teams files. 10". Microsoft Teams Microphone Enabled Modern Wireless Headset. Ultimately user 2 cannot take control of the screen because it times out. Before diving into troubleshooting, it’s essential to understand what screen sharing involves in Microsoft Teams. But when I share my screen and give control, I cannot click on anything on my screen. The fact that the camera works fine in the other Teams applications (Classic and Web) tells me it is not a hardware issue. Clear Teams Cache: Sometimes cached data can cause Apr 19, 2023 · Hi all, our company is using Microsoft Teams when dealing with customer service, we are helping others via screen sharing on Microsoft Teams. Clear the Microsoft Teams cache. Jan 23, 2019 · Open the Application Folder, select Microsoft Teams, and move it to the Trash to uninstall it, then re-installed Teams to see if it helps: Get Microsoft Teams on all your devices. When I use New Teams through a browser, everything works as expected. Aug 13, 2019 · On certain workstations in our organisation, we are unable to request/give control while on a screen sharing session in Teams. Mar 22, 2022 · When I share my entire screen in Teams or open another application while sharing a single window, the mouse stops working completely. With this feature, participants can ask to take control of the screen and be more involved during collaborations or discussions. Apr 3, 2024 · The Microsoft Teams application cache holds temporary files used to improve the app’s performance. May 10, 2024 · 5. Second you click the small image. After that the guest of other member is not able to control the screen. Only in the New Teams desktop app do I have trouble with video/camera settings. I installed 1. Jan 14, 2022 · I have meeting via MS Team, and when request access control, at beginning it worked fine. While we strive to assist and share insights, we are not Microsoft directly. 0. The issue is intermittent, does not depend on drivers as this overlaps multiple systems, both Windows and macOS, it is known and reported before on this forum, was there a year ago, and is still here, nothing changed. Outdated versions can sometimes cause issues. Teams sends a notification to that person to let them know you’re sharing control. Enabling request control in Microsoft Teams brings better control over meetings and presentations. You can refer to Give control doesn't work when you share screen in Teams - Microsoft Teams | Microsoft Learn May 14, 2024 · If you're still experiencing issues after updating, please try Clear Teams cache - Microsoft Teams | Microsoft Learn. May 26, 2021 · The Microsoft Teams app screen sharing doesn't work on Linux (Ubuntu 21. Please help! Oct 22, 2020 · I cannot give control to other users when screen sharing. Open Microsoft Teams and join a meeting with the person whose computer you want to control. I'm sorry to hear about this issue. Apr 3, 2023 · Thank you for usual reply, would you be so kind and do not copy paste messages for me but first read what I wrote and then respond properly. Regards, Bryan Oct 31, 2023 · Attach a USB keyboard to the device. It is worth noting that this is a user community, and we are all users here, much like yourself. Sep 2, 2022 · Good day! Thank you for posting in Microsoft Community. Microphone (flip up to mute) LED light. 2. Login to other computer to for testing Sep 3, 2020 · I have the Microsoft Teams app for my mac. 30857 (64-bit) [teams-insiders release] Windows version: 1. Here’s a step-by-step guide on how to enable it: This article explores potential reasons behind screen sharing problems in Microsoft Teams and offers comprehensive solutions. This issue can be addressed by clearing the cache. To be able to share screen control in Microsoft Teams you first share your screen then you give control through the content sharing menu. We have tried many things but no results. Based on the details provided, are you referring to be able to bypass when doing a Screen Share in MS Teams, if the controller runs a program requiring UAC prompt, the screen freezes on the controller's end while the UAC prompt is open on the client end? Mar 18, 2021 · - Once a user is faced with the issue, screen sharing functions will not work in any meeting until the user completely closes the Microsoft Teams App. Could you advise if Microsoft has disabled this feature for Teams (Free version). Lately, from time to time, they cannot click anything on the students screen, when their screen is shared, and control is granted. Fix 4: Update Aug 3, 2021 · I am also having a remote control problem, although not exactly the same. It makes it impossible to work with anything behind it. Dec 27, 2022 · If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. May 6, 2022 · This article suggests clearing the Teams cache but that did not fix it for me. MS-Teams zooming stopped working - Microsoft Community. You will see the floating window with a cross mark at the bottom-right corner of the options toolbar > tap on the stop-screen sharing icon. Then close Settings (select the X). 4. The Microsoft account also does not have any option to toggle this feature On / Off. 3 and the latest teams download as of 1/31/25reproduction stepsdownload / install teams via Sep 1, 2023 · Good day! Thanks for posting in the Microsoft Community. My RDP in to machine has 1 physical screen while my Dec 6, 2022 · I’ve problem with share screen in microsoft teams where everytime i click on share screen, it will share for a 2-3 seconds and then automatically cancel/close the share screen. 0 and subsequently 15. The option to do so on the presenters PC is "Grayed" out. To exclude the client issue, it recommends you try to use Teams web client to see if it can be reproduced. Here are the steps to enable remote control in Microsoft Teams: 1. Jun 2, 2024 · Hi Team, I regularly have call with my friend over MS Teams and used get controls and work. Aug 27, 2020 · I’m Ian, an Independent Advisor and Microsoft user like you. Select the name of the person you want to give control to. We receive the “give control” but we are no able to interact with VMWare windows. This appears to be due to the changes Apple has made to application Screen Mar 31, 2020 · got a reply from Microsoft lately Teams - Screen Sharing - Windows UAC. The option is just grayed out and it says I can't give control because hardware acceleration is disabled. Dec 9, 2024 · I’m excited to let you know that you can now take control during screen sharing in Teams for the web – a feature that was previously only available in Teams for Windows and Mac. Microsft teams app requires camera permission, so If you see a privacy notification, please update app permissions by doing the following:. I am sorry to hear that you are having trouble with the “Give Control” feature in MS Teams on your Chromebook. Following scenario: I am remote-controlling the device that is sharing the screen with my Teams desktop client (version 1. The "Give Control" menu will pop up but I can't pull down the menu button to select anyone. Feb 1, 2024 · To grant permission for someone to control your screen in the New Microsoft Teams, you can follow these steps: 1. d. I cannot control the shared screen. 3. same issue observed in some of windows 10 PCs also. Otherwise, press Command-Option-Escape, choose Teams, and click Feb 2, 2020 · Teams doesn't switch to use the last audio device that a user selected, if the device is disconnected, and then reconnected. However, the other person is not actually able to control anything. In the pane on the right, select the checkbox next to Microsoft Teams. Aug 27, 2022 · Allow a participant to give or request control –allows team members to provide or ask control of the presenter’s desktop or application. It helps to update Teams with latest version. Anyone having the same issue? Thanks! Oct 3, 2019 · When screen sharing in teams I am not able to give someone control of my screen. After sharing your screen, locate the content-sharing menu at the top of the screen. Oct 12, 2023 · The Microsoft Teams app is a popular alternative to a 3rd party remote control desktop program that allows you to share your screen or get access to the screen during a meeting. I tried once again im teams app, and it worked this time. It started a week ago and it is happening on 2 machines that I use so I guess it has to do with the user. g. I have tried using 1 screen instead of 2 screens, which didn't work. Mar 14, 2022 · I tried the Request & Give Control feature in Teams, after setting the graphics performance preference. Once the padlock is ‘unlocked’. One user claims that after the December 2021 update from version 1. After allowing all the permissions in Dec 14, 2022 · Hello, I noticed once we upgraded to Windows 11, that the zoom feature for screen share in MS Teams, is no longer working. com Oct 17, 2023 · 5. If the Windows logon screen doesn't open, it means that some core Windows components aren't functioning. We have many teachers using Teams with screen sharing. Mar 18, 2021 · - Once a user is faced with the issue, screen sharing functions will not work in any meeting until the user completely closes the Microsoft Teams App. Screen sharing in Microsoft Teams is intuitive. but from Windows 7 PC while we do screen sharing. Mar 5, 2024 · To address the issue of screenshare not working on Microsoft Teams after updating on a Mac, you can try the following steps based on the provided search results: 1 Jul 31, 2023 · Method 3: Fix Microsoft Teams screen sharing not working by optimizing your device for performance. Under Application, uncheck the box next to Disable GPU hardware acceleration (requires restarting Teams). See full list on learn. Rebooted, reinstalled, same issue. However, once the original user attempts Apr 22, 2024 · After the recent "New Teams" update, mouse clicks are no longer registering while controlling another user's screen over screen sharing. Take control during screen sharing in Teams for the web. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. To check whether this is a transient Windows failure, power cycle the device. I can see the pointer but I can't use it at all. Apr 30, 2020 · I am able to share my screen while in Microsoft Teams on my Mac. The other person does not get the button to apepar. Wait for the person to grant you control. With this feature, you can do many things, such as assist your Team members, check how the problems happening on customers´ computers, and more. Q2. Nov 16, 2021 · Scroll through the column on the left, and select Screen recording. To focus and Full screen mode: During Teams meeting Sep 6, 2021 · MS Teams for mac unable to share desktop or other. Microsoft Teams screen sharing not working could Mar 19, 2024 · When I share my screen on Microsoft Teams, the presenter cannot take control of my laptop remotely. g. Feb 27, 2025 · It also integrates with third-party apps like Workday, so you can access those within Teams. I can treat the case by the following workaround. My sincerest apologies for the inconvenience this might be causing you, we have received a number of requests on this, and the team is currently lo Apr 4, 2024 · When I use Classic Teams desktop client, everything works perfectly. However, I am not able to give control to a participant I invited from outside my company. Give control and take control: Not supported during a screen sharing or application sharing session. The person you're trying to give control to must be signed in to Teams with a work or school account. You can then select who you would like to give control to. What to do if Microsoft Teams is not working on your Mac 1. Sep 17, 2020 · I have one user who cannot get control of team members shared desktop. Jul 10, 2020 · Hi ThereseSolimeno, Its not share screen, it's when a screen is being shared and I want pass control of my screen to someone else in the Teams Meeting it only show 2 or 3 out of the 6 or 7 in the meeting . Hello Kanhu, My name is EngineTyme, an Independent Advisor and a Microsoft user like you and I would be glad to help you. More info: The user that initiates the screenshare can do any of the expected actions during meetings. Thank you for coming to the forum. Troubleshoot performed: 1. I AM NOT SEEING A "Local Resources TAB" IN THE MAC VERSION OF "MS Remote Desktop Version 10. What can I do if Microsoft Teams screen sharing isn’t working? 1. the Remote Desktop client is set to use both screens to display the content of the WVD. Right-click on your Taskbar and choose Task Manager. Apr 29, 2024 · This setting is a per-user policy that controls whether users with this assigned policy can give, be given, or request control of the shared desktop or window. It allows you to share confidential files during a meeting with trusted team members across different locations without worrying about any data leak. I didn't see the Request Control button in web. However after the functionality still does not work. Gerard Dec 7, 2023 · Hi, Prafful. 3. Are you wanting to give control over to a participant in Microsoft Teams? If you're the host and currently have control, you can easily give over control by Aug 21, 2023 · I was investigating if there was a new "feature" in windows that is preventing screen capturing but nothing I could find, but again why would web work and teams. exe not. It was last updated on 3/9/2022. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Jun 25, 2020 · What's up! We've got folks on Macs still using High Sierra (10. Unfortunately, Teams does not work on Safari. Even there is no Microsoft article which refer this option is available or not in web client. I am using Microsoft Teams Version 1. Aug 18, 2020 · 1. This problem is recurent with a lot of our staff here. MacOS unable to share screen, Teams not listed under Screen Recording in settings - Microsoft Community Hub Mar 16, 2023 · On Mac Press Option + Command + Esc on your keyboard. I can't move the cursor although the other person has allowed me to take control. I agree that this should be working. Teams by Microsoft do not store data on Sep 19, 2023 · Note: The option to give control may not be available if the participant is using Teams on a mobile device or web browser. Check if your audio is working using the unmute switch on the headset (as per the Microsoft Teams Microphone image below). Sep 30, 2022 · In the upper-right corner of Teams, select Settings > General. What should I check to make sure I can control shared screens? Apr 17, 2020 · If you find that Microsoft Teams give control not working when you are sharing your screen, follow the steps below to fix it. Supported during a PowerPoint sharing session. 1707. We tryed the "Exclusive mode" but it is not working. When I grant access, it says on my end that the other person has been given control. 6) for legacy app reasons, who cannot use the remote control option in Microsoft Teams. When I share my screen and choose "Give Control", I am not presented with any options of participants in my meeting (these participants are guests - may or may not have logged in with a microsoft account). Also check this site as it may help you . I am a tutor, so I frequently share my screen with my students for an engaging experience. They also do not have an option to request remote control. When the person shares their screen, click on the Request control button in the toolbar to request control of their screen. I have high speed internet and also already clear the cache but the problem still happens. Outgoing screen sharing: Application sharing is not supported. 04, Gnome 3. control option is hide. Controls not working in MS Teams via screen share. 7 (ideally the latest version) Windows 365 app for Windows via the Microsoft Store In addition, you must deploy the following registry key on the virtual desktop for the new Teams client to be optimized: HKLM\SOFTWARE\Microsoft\Teams: Jul 9, 2020 · > Tap Share > Tap Share Screen, it gives me option to start broadcast using teams, after connecting to Teams meeting to share screen i have also tried Broadcast via the iOS Control Center where it gives option to select from Photos, Zoom, or Microsoft Team and i select Microsoft Teams but results is the same. Sep 7, 2020 · After a user shares his screen I request control and although control is allowed, it doesn't work. They can share their screens but as soon as Aug 25, 2023 · SymptomsYou share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen. Made sure Teams was up to date. After thorough research and consultations, it has been concluded that the feature you are inquiring about is not yet available in Teams for Family. Verified there is hardware acceleration, and it is on. Quit Microsoft Teams and open it again to share your screen. Troubleshoot and Restart: If you still can't see the "Give control" option or it's not working as expected, try restarting your Teams application or even your computer. Jan 12, 2022 · Hi Teams community, since some days, we experience an issue with Teams screen sharing. Bluetooth pairing button. Start a meeting or join an ongoing meeting in Microsoft Teams. I have confirmed that if I disconnected from my external displays, the Screen Sharing control bar shows up but it's invisible when I'm sharing my screen in Teams. On the other hand we can take control of his screen when he is presenting: everything works. On the sharing toolbar, select Give control. But when I click on a button, nothing happens. This issue does not happen if user is running MS Teams using their own local laptop. If you’re prepping for your first time, follow these simple steps and you’ll be sharing content like a pro in no time: STEP 1: Open the Microsoft Teams app on your device. Jun 16, 2020 · Hi all I have to control a VMware running on another PC, When my colleague share screen from his laptop via MSTEAMS and grant me control I am able to control the local application like (ppt word adobe To learn more, see Multitask during a Microsoft Teams meeting. Hence requesting your expertise in this topic. Clearing the Teams cache clears this as a one off but with it being a virtual environment, signing out and back in causes the issues to resurfaces. microsoft. so need to know how to resolve issue. After allowing all the permissions in Feb 27, 2025 · It also integrates with third-party apps like Workday, so you can access those within Teams. Do you know what's going wrong for him? Thanks, Step by Step: Initiating Your First MS Teams Screen Share. Go to the Admin center on Microsoft Teams. His hotmail account added external guest user in my O365 environment. I am running the latest software - Catalina 10. We tried to reinstall Teams without success. Answer/End call. My name is Femi. Which screen shared by that another person and given as control to you on Teams? Is it entire desktop screen or specific windows screen? 2. The desktop client provides better GPU utilization and features like “Give Control. Sep 7, 2020 · I have an issue with taking control when someone shares their screen on MS Team. 7). We have turned on the 'Allow an external participant to give or request control' in the Teams admin portal. ) But if I used some menu on MS Team toolbar (e. Oct 4, 2023 · Help me, the TEAMS screen share is not working. Make selections, edits, and other modifications to the shared screen while you have control. Cheers. Screen sharing lets participants view the presenter’s Sep 8, 2021 · Have removed Teams, and the Global installer on both ends. Aug 2, 2021 · If some one share the screen to me means if I give the request control Option they are not getting allow & Deny Options. To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Over time, files can accumulate in the cache and negatively affect performance, making it seem that Microsoft Teams screen sharing is not working. The browsers that support Teams are Internet Explorer 11, Microsoft Edge, the latest version of Chrome, and Mozilla Firefox. The only important feature that seems to be missing is the ability to give and request control over a shared screen. Sep 27, 2024 · I encountered problem when using the Horizon VDI, the user is able to share screen using MS Teams but don’t have the Give Control option. Giving control or asking for control are both not working. Volume dial. The button to open the Share Tray just creates an empty black bar with no sharing Dec 6, 2022 · I’ve problem with share screen in microsoft teams where everytime i click on share screen, it will share for a 2-3 seconds and then automatically cancel/close the share screen. I mean I don't have control actually and my cursor does not appear on his screen. Jan 13, 2025 · Title: Users may be unable to give or take control when screensharing in Microsoft Teams meetings User impact: Users may be unable to give or take control when screensharing in Microsoft Teams meetings. It’s a nice thing to share the screen in Teams, but it is superb if you can have control of someone’s system via Teams! Wait…But do Teams in Linux have that feature? Microsoft Teams in Linux is still in preview mode, and among the features missing is the Request Control feature. Restart Teams application; C. Then you can take the control. We have a client who would like to enable External users in Teams meetings the ability to request control of the hosts screen. I can see his screen and can hit the button called "Request Control". Another item that doesn't work properly in Teams sharing is keyboard mapping. 13. Share your screen by clicking on the Share button in the meeting controls. I’m happy to help answer your questions. We’re happy to help you! According to the symptom, please check this article to see if it works: "Give Control" doesn't work when you share a screen in Teams. 22472 (64-bit). May 14, 2020 · Having the native client has been a GREAT benefit for me and has worked well. 4282) is unable to screen share. Select all and delete them from the PC. Let's get started. The temporary fix is for user 1 to quit Teams, then restart it and it works. What are the browsers that support Microsoft Teams application? Ans. . Oct 29, 2021 · How to Screen Share in Microsoft Teams on Desktop On a Windows, Mac, Linux, or Chromebook computer, you can use Teams web version or the app to share your screen in a meeting. Jun 8, 2021 · I am hoping someone will be able let me know what setting I have missed. I have had this issue with several different customers so I think it may be a problem with Teams setup on my laptop. Make a test call on Microsoft Teams To learn more, see Multitask during a Microsoft Teams meeting. Updated Software: Make sure that both you and the participants trying to take control have updated Microsoft Teams clients. Feb 22, 2024 · When I'm sharing screens on new Teams, the screenshare control bar is now situated in the middle of the screen that is being shared and is not moveable and cannot be hidden. Once you are sharing your screen, you will see a toolbar at the top of the screen. Teams Client: The "Give Control" feature works in the Teams desktop client and might not be available or function correctly in the web version or mobile app. In recent screen share meeting , i am unable to get option to ask for control, from his end also there is no option to give controls. Oct 13, 2023 · Remote Desktop Client for Windows 1. I can no longer give consent to share my screen / recordings, despite doing this several times in my privacy Step-by-step guide on how to enable request control in Microsoft Teams. Click the padlock icon at the bottom, and enter the password to your account. I am given the option to allow others to remotely control my screen. 1. When might we see the Linux client get to be on feature parity with the Windows client especially in this critical (for me) area? Dec 12, 2020 · Howdy pardnurs, Yesterday, my friend and I tested out rhe screen sharing function to work on a song In Ableton at the same time, but there were a few issues. I have the latest version installed Microsoft Teams Version 1. Mar 19, 2021 · I am using Ubuntu latest version, on new Dell, using Teams Preview edition. Aug 17, 2023 · If both parties have the Teams desktop client, you can try managing meeting policies in Teams. He can see the share, but cannot control, no mouse or keyboard response. To take control back, select Take back control. f. I am using a laptop with desktop app for Teams (not web page) I note that when I try and use this feature with an internal colleague, I can do it fine. If you are using the desktop client and still facing issues, you can try the following steps: After sharing your screen, locate the content-sharing menu at the top of the screen. Feb 2, 2020 · Teams doesn't switch to use the last audio device that a user selected, if the device is disconnected, and then reconnected. By taking control of screen sharing, team members can collaborate more effectively. Remove the cached credentials in Credentials Manager: Select Start, then Windows System, then open the Control Panel and select Credential Manager. Mar 19, 2024 · Requesting screen control in Teams on Linux. Are you wanting to give control over to a participant in Microsoft Teams? If you're the host and currently have control, you can easily give over control by On the sharing toolbar, select Give control. Oct 14, 2020 · Hi JoroBG, I'm Nik, an independent advisor here to assist you with this. Apr 18, 2004 · Maybe this worked at one time, but I just tested and it does not appear to work with the current versions. We are glad to assist! Based on your description regarding "Unable to take full screen control of Mac when screen sharing". Trouble with Teams sharing your camera, microphone or screen. Microsoft Teams. I am on Windows 11 Home version Version 10. Use Microsoft Teams in Google Chrome or Microsoft Edge If you’re trying to share your screen in the web version of Microsoft Teams and not in the desktop app, make sure to use a stable web browser like Google Chrome or Microsoft Edge. Take control To take control while another person is sharing: Select Request control. How to Stop Sharing in MS Teams On Desktop. Found the log files, but not sure how to view *. Linux version: 1. If the problem with your Teams’ screen sharing is sluggishness or unresponsiveness, the issue might be caused by a lack of computing resources. This is annoying Dec 26, 2023 · The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. The same issue occurs on multiple remote PCs and persists even after restarting Teams and the Aug 14, 2024 · After updating to macOS 15. Sep 4, 2020 · One user cannot take control during a Team screen sharing session by every user in our organisation. 15. Mute button) WhenI back to remote screen, I cannot control it anymore. ; 5. Once they grant Jul 13, 2022 · Over the last week or so we've noticed dips in functionality, mainly some users getting kicked from meetings when trying to screen share and the Files section in a Team Channel not loading. 1, Microsoft Teams (Version 24193. Turn on new meeting experience : Select your profile picture at the top right of Teams, then Settings. Do Teams have a backup of the file you have used so far? Ans. Operating System Permissions: If you are on a Mac, you need to give Microsoft Teams accessibility permissions in the system preferences to use the "Give Control" feature. Our company recently switched from Skype for Business to Teams for all collaboration. Dec 19, 2023 · 4. Understanding Screen Sharing in Microsoft Teams. 22000 Build 22000 Sep 16, 2024 · To restart Teams on Windows, look for the Teams icon (a small purple and white icon of two people and a T) in the taskbar in the lower-right of your screen — you may need to click a little arrow Aug 21, 2024 · We are facing issues with intermittently losing control during a remote control MS Teams session. I am able to screen share with participants. 30866 (64-bit) Aug 10, 2023 · Here are some potential solutions that you can try: Force Restart Microsoft Teams: Sometimes, the app fails to share the screen with others over a video call. Hover over it and select Give Control. Hello, Just recently the remote control feature in teams is not working for us, when I had the end user allow access everything seems ok my mouse never shows up on their screen, I have tried from multiple PC's with the same results. If Teams is bouncing in the Dock but not starting, right-click or Control-click on it and choose Force Quit. The button to open the Share Tray just creates an empty black bar with no sharing Jan 12, 2022 · Hi Teams community, since some days, we experience an issue with Teams screen sharing. 32771 (64bit)). Oct 9, 2024 · Dear Mark,. So seems there is a… Mar 16, 2021 · Hi guys, I have a quick question: we have a Windows Virtual Desktop Woth Teams installed. First you click one of the menus of your Teams window and then the small image of the shared screen will appear. 10. It doesn't matter if there is an ongoing call or not. We are happy to assist you. e. The person sharing can approve or deny your request. Ensure that Microsoft Teams is selected in the list. Microsoft Teams facilitates both the Mac and the Windows 10 app users to share their screen with other users in a meeting or in a one-on-one call. Feb 9, 2022 · I have Microsoft Teams on Mac. - Microsoft Teams cache is automatically deleted within their profiles during the weekends and the issue even occurs on their first login with a "clean cache". When user 1 shares her screen again, user 2 sees the screen then requests control, however this time user 1 does not see the request control popup, only a red outline of the shared window. 5. Restart Microsoft Teams and try sharing your screen again. While you’re sharing control, they can make selections, edits, and other modifications to the shared screen. So after the latest Teams Rooms on Windows 5. Reinstall Teams. Aug 28, 2020 · I am an IT at our school. 4. Jan 20, 2021 · How to give control in Microsoft Teams. I use Dvorak but also have Qwerty installed for the times I need to share. So it seems to be a setting about giving control externally. 2. Force quit Teams. Then he can click on the "Allow" button on his side but nothing happens. If it doesn't work, could you please provide a screenshot of Teams sharing interface for us. The organizer gives access to a guest or same organization member within the meeting and it works fine for about 15-20 mins. When using a Mac, they do, and i am able to share. 5967 (64-bit). ” Feb 28, 2024 · Select Screen Recording from the left column. I cannot give control of a teams shared session. Mar 31, 2023 · Requesting screen control in Microsoft Teams is very helpful during meetings. At the top of the screen you’ll see the content sharing menu. If you’re using a laptop, make sure it’s not running in power-saving mode, which might disable GPU acceleration. I have gone through many different trouble shooting steps along with updating all relevant drivers and applications. B. The following message appears when trying to do so: It's an inbuilt Intel graphics chip and there doesn't appear to be any way to turn on hardware acceleration. Nothing is working, we cannot even click on File/Edit/View/etc. Sharing is just not available at all on the Linux side, and "Give Control" from Windows does not work. After they do a screen share and when the host gives mouse control or allows the mouse control request, the attendee has no mouse control. The Remote Desktop client runs on a laptop connected to two monitors. 9. Control isn't supported when either party is running Teams in a browser. Not resolved. However, the "Give Control" option does not appear, preventing me from allowing the other participant to control my screen. I have Teams installed on my Mac (Catalina 10. It's not the issue where, both users are… Jan 12, 2022 · We get control of the users screen through the screen share feature in MS Teams chat and can generally do 99% of the work that way. Microsoft Teams share screen not working on Mac. (In my case, I remote to work with PuTTY on remote side. On the remote Windows PC, choose Control Panel > Mouse > Pointer Options. Aug 26, 2020 · In my case, my mouse cursor does not appear on the other persons' screens even if I seem to have the control. This is happened lot of time I have tried to sign-out and sign in back, Cleared cache, Uninstall and Installed recent version of team. The same screen share works fine if i call via teams and proceed screenshare. I’m sorry that you can’t see the option to give control or annotate on a shared screen in Teams. To give control, your users can hover over the top of the screen. If he shares his screen with other, that does work, Feb 21, 2024 · Hi, I've just done the switch from classic to work & school, & it's causing me issues. xxx to our current version of 1. Sep 5, 2024 · After logging in to the remote desktop, try using full screen mode. Head to Meetings > Meeting policies > New policy > Content Sharing , and swipe to turn on the Allow a participant to give or request control . Jan 31, 2025 · I am unable to do a screen share with the teams app on my new 2024 M4 mac book proI have the latest macOs 15. Some of my colleagues also have the same problem, but a few others aren't experiencing this issue. Good day! Thank you for posting to Microsoft Community. Mute. This behavior is by design. Head to Meetings > Meeting policies > New policy > Content Sharing, and swipe to turn on the Allow a participant to give or request control. Power. Sep 16, 2022 · Its latest stable windows 11. Sep 4, 2020 · But today something strange happens to Teams. The fix was updating to the latest DisplayLink drivers. 6. 5, Wayland, Intel HD graphics). 38. STEP 2: Join an existing meeting or start a new one. In this situation, yo Feb 21, 2024 · Method 4: Troubleshooting When Request Control is Not Working When the ‘Request Control’ button is not visible or does not function as expected, I start by checking the Teams settings to ensure screen sharing is permitted for members. mhrm xozfhb exo depl qsitomz jzwq fsfhk ynty islkz uza mihggc xtrs zszal jswr gxspuo