Windows 11 fingerprint this option is currently unavailable Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. I tried updating all the drivers but nothing works out. Right-click on the Start icon and choose Run. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. You can do this by following these steps: Open the Settings app on the affected device. Feb 5, 2020 · In Windows, search for and open Sign-in options. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. May 18, 2023 · I'm using Windows 11. g. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Jul 22, 2023 · For some reason, my laptop hasn't let me sign in with a fingerprint in the past few days. 0. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Please find your computer’s fingerprint scanner. However, I noticed that my pin no longer works. I tried many things if find online as a fix but it is not working. If you want to use key or certificate based Windows Hello you can follow the guides in the links. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. Pages 10-11 > Item #3 ===== May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager May 15, 2024 · So far, nothing I have tried has made any difference. I also can't add any other Windows Hello logins. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. PIN used to work now doesn't "This option is unavailable". I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. In addition, this option is OFF and grayed out: "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device" --I am using a local account. If you are experiencing the reported problem on computers that have been set up for an organization (e. " Sep 10, 2020 · 9. The same thing with Windows Hello fingerprint recognition and PIN. Try these steps: Check Windows Hello settings: Go to Settings > Accounts > Sign-in options and ensure that "Fingerprint recognition" is turned on. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". -edit registry values. Aug 14, 2023 · Windows 11. Nov 4, 2024 · Software conflicts: Your fingerprint reader software or other software is causing the Windows fingerprint not working issue. Windows Hello fingerprint detection is currently unavailable. Oct 20, 2021 · Windows Hello Fingerprint-This Option Is Currently Unavailable. My Dell XPS 13 9345 (ARM64) keeps showing the message: "This option is currently unavailable" and "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. My Windows specs are: Edition: Windows 11 Home I am using a 2019 asus vivobook x510u with windows 11 home 23H2. The same thing is on my admin and regular user acc, both in domain. The option to add a finger or remove the fingerprint are greyed out and not clickable. I went to my Windows account and added a new sign in option for Windows Hello. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Dec 18, 2024 · I’m experiencing an issue with Windows Hello on my system. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily May 23, 2023 · It lets Windows hunt down common issues with the fingerprint scanner, display them on the screen, and give you options for the next steps. Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. Hi, thanks for reaching out. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". It was working properly with Windows 10, but does not work after I upgraded to Windows 11. 0 and HP Inc. Fast Startup is one of the common reasons for various issues including the Windows Hello Fingerprint Option Currently Unavailable. Once removed, you will no longer be able to use fingerprint to lock or unlock Windows 11. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Option 2: Restart Biometric Services. . " Also all the options to change my pin, add a fingerprint, etc are all greyed out. 0 updates which I did at the same time. You may need to reregister your Hello options if needed. Learn how to fix the Fingerprint reader not working on Windows 11. I had never tried to set the fingerprint reader up until today but it won't let me, it looks to not be working with Windows Hello features. Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. Over the past few days, the settings sign-in options tab display the Mar 20, 2025 · Press the Windows logo + L key to lock Windows and confirm that the fingerprint reader sign-in option is displayed on the Windows Lock screen, then log in to Windows. Fingerprint feature not working on Windows 11 says "This option is currently unavailable" I recently got a Dell Latitude 7390 2 in 1 with Windows 11 preloaded. 4045. Primarily triggered due to corrupt Windows files, here are the steps to create a new user account on your Windows PC. Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. Select Start > Settings > Windows Update > Check for updates. Under "Windows Hello PIN", click on "I forgot my PIN". FingerPrinter reader issues fixed on Windows 11. Dec 22, 2024 · fingerprint is currently unavailable, I'm so frustrated rn, i do all the things that I can- like update the driver, or looking the latest updated driver on asus website for fingerprint devices but nothing has helped so far, but getting stuck- cannot open my laptop using fingerprint anymore Jun 22, 2024 · Under sign in options for the PIN it says "This option is currently unavailable - click to learn more; Something went wrong. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Feb 19, 2024 · Windows 11; Windows 10 . Now, go to C:\Windows\System32\WinBioDatabase delete all the files inside the WinBioDatabase folder. Aug 17, 2019 · Press Windows key + I to open Settings. I've tried: -updating the driver. Clean the fingerprint scanner. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. When expanded, Windows Hello says 'Something went wrong. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. Jun 5, 2024 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" Find the fingerprint reader device, right-click and select "Update driver Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Threats include any threat of violence, or harm to another. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Dec 9, 2024 · 1. Select Accounts > Sign-in options. Type regedit and It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. (I wonder what currently means?_) Jan 15, 2024 · I can’t set up fingerprint recognition in Windows 11. 73. I've tried disabling and uninstalling the fingerprint driver but that didn't work. Try using the Registry editor, follow the steps below:. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Set the startup type to Automatic. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10. Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. iPhone Help. I have gone to the Lenovo site to install drivers to try and get everything updated. The exact steps are already given in the above section. I've been trying to Apr 4, 2023 · Install any available updates. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. its showing "this option is currently unavailable. There is a message above stating that ‘Some of these settings are managed by your organization’ Machines are connected to Intune and Windows Hello for Business is enabled there at the tenant level. Select the option you want to use to sign in. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . If your laptop doesn’t have a compatible fingerprint scanner, Windows 11 displays “This option is currently unavailable” in the Sign-in options section of the Settings app. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. In 'Settings' the Fingerprint recognition tab says the option is unavailable and that it can't find a fingerprint scanner compatible with Windows hello fingerprint! I have updated/reinstalled the biometric drivers in 'Device Manager' etc. Resetting the computer doesn't fix the issue. Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. User Guide . Facebook Help. Every single Windows Hello option shows as "currently unavailable. The Settings in Account -> Sign In options show "This option is currently unavailable" under both Windows Hello and Fingerprint options. Restart your PC and try to add a Windows Hello PIN again. -re-installing the driver. In my organisation the settings to use these features are enabled, i got a screenshot of the "Convenience PIN" Policy for you to better understand what I try to say. Option for biometric in Group policy management is enabled and is distributed to users. 9 Ways to Fix Windows Hello Fingerprint Recognition Nov 3, 2023 · If you don’t see the fingerprint sign-in option or this option is unavailable displayed, it means that your computer doesn’t have an fingerprint scanner. Feb 4, 2025 · I have a Samsung Galaxy Book 3 360 and all of sudden my windows hello option says it's not currently unavailable. Open the run box by pressing Windows Key + R and type rstrui. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". 13. Don't get confused though. In order to get the fingerprint reader to work (and it has been working perfectly for years until W 24H2), I have to log in with my PIN, then disable and reenable the fingerprint reader. Open the Services program, and See full list on windowsdigitals. I found out all of my sign-in options said "This option is currently unavailable". how can i install it. I had mine set to Enabled. *Some of these settings are hidden or managed by your organization. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Disconnect that. Press Windows key + R key together from the keyboard. Symptom 1: Fingerprint recognition shows the option is currently unavailable. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. Nothing worked it still says that the option is currently unavailable. For this, you will first remove the fingerprint and register it again. It was working ever since I got the laptop, but not now. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. Jan 30, 2025 · I've been having an issue with my fingerprint reader not working. I have sent PIN in Windows Hello. Add the PIN, then the This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Emojis Explained. If the Windows Hello setup can not work properly on a self-installed Windows 11 system, follow the steps below to disable the core isolation settings to solve the problem. Try using Windows Hello fingerprint authentication again. Apr 17, 2024 · Windows 11 fingerprint not working after sleep; Windows 11 biometric not working; Windows 11 domain fingerprint not working; Fingerprint scanner not working on Windows 11; Windows 11 fingerprint setup not working; Windows 11 fingerprint this option is currently unavailable; Fingerprint reader not working on Windows 11 Aug 2, 2019 · Trying to get the fingerprint scanner to work, and within sign in options Hello, fingerprint and Pin are listed as "option currently unavailable. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr May 4, 2024 · I recently purchased a new laptop with Windows 11. Once you open Run dialog box, insert services. Try again later'. -disabling and re-enabling the driver. Jan 16, 2025 · So, on System Settings: Accounts – Sign in Options – Pin (Windows Hello) NB it says this option is currently unavailable – WHAT I am using it already? If I forget it says forgot my PIN Tap click to Fix It. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. Apr 10, 2024 · It sounds like your fingerprint settings might be tied to a specific security policy or recent update. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint Jul 12, 2020 · ขอสอบถามครับ Windows Hello ไม่สามารถใช้งานได้ครับ ทั้ง Windows Hello Pin , Windows Hello Fingerprint และ Windows Hello Face โดยมันขึ้นว่า This option is currently unavailable - click to learn more แล้วก็ Something went wrong. msc and click OK. 5. When I want to change my pin to password, there is no option, only face recognition, fingerprint, PIN, and physical key. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Then, click on the Log On tab. 4. May 15, 2024 · Hi, I am Dave, I will help you with this. " I've been unable to find a solution to this problem, most resources say to delete the contents of the NGC folder, however there is nothing in the folder to delete, even when "show hidden items" is selected. Mar 15, 2020 · This will take you to 'Choose an option' blue screen. Feb 23, 2023 · Both of my highschool aged kids (11 and 13), have laptops for school. Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Unfortunately, you can’t continue setting up fingerprint recognition because you either don’t have a Computer>Administrative Templates>Windows Components>Biometrics>Facial Features>Configure enhanced anti-spoofing option = Disabled Turn Off Fast Startup. I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is an incompatibility issue with the NGC folder that is responsible for Windows Hello, and for us to sort out the issue, we need to take own the NGC folder then delete it, kindly Nov 7, 2023 · Windows Hello is disabled for users and says ‘This option is currently unavailable’ for Facial recognition, Fingerprint and PIN. Is it anything to do with that dreadful 24H2 update which is riddled with problems and caused numerous BSOD's for me during installation. It states, 'This option currently unavailable' and along with 'Something went wrong. Try again later". This happened after HP Inc. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. ” So how to resolve it successfully? Here this article will give you some useful ways. May 3, 2024 · Windows Hello Face. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Login invalid because I need to use a work/school account - I don't have one. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Nov 21, 2023 · So with the new update on Windows 11 23H2 there comes an issue regarding the Sign-in options in the settings, specific the "PIN" and "Fingerprint" or "Facial" options. This has been a very frustrating experience, since I updated Windows 11 today evening, both the pin and fingerprint options show that 'This option is currently unavailable' I have tried reinstalling drivers and doing some steps recommended but nothing's happening. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". msc and click on OK. - Firmware - 15. Therefore, I can't even change my pin. I'm currently running my computer on Windows 11 Home. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Apr 16, 2024 · Try again later". Updating the Biometric Device Driver Apr 20, 2024 · Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. - SoftwareComponent - 1. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. However, recently I haven't been able to sign in any other way except for the pin. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. In Windows, search for and open Check for updates. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Click on "Accounts" and then click on "Sign-in options". Open Settings by pressing the Windows key + I. Things I've tried: Restarting. It is hard to tell why this could be happening. On the Accounts window, select Windows Hello Fingerprint, and then click Set up. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Sep 14, 2021 · Please perform System Restore and select the date you remember that your fingerprint option is still working. Free Movie Streaming. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. Mar 30, 2022 · I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. If the fingerprint sign-in option was not available, run Windows Update. Way 4: Edit Local Group Policy. Are there any issues when setting it up? If it says that there is no compatible finger scanner, you can try updating the drivers, and see whether the issue persists. "option currently unavailab Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem Oct 8, 2024 · Using Windows 11 HOME. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. To clarify this is a HP update that caused this and not a windows update or anything wrong with the version of windows. Dec 20, 2024 · Due to the holiday, I did not get a chance to test, but I did just now. Nov 21, 2022 · 6. Try again later. Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Previously I have had messages saying my organization requires I reset my pin. When I upgraded to a new laptop I thought it would change but i'm having the same problem. Select Troubleshoot > Advanced Options > UEFI Firmware Settings, then click Restart. Windows automatically downloads and installs available Windows 11 Top Contributors: option is currently unavailable windows hello it is the fastest way to solve a fingerprint driver problem. Ensure the fingerprint reader is enabled in the BIOS. Windows 11 operating system. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. Dec 5, 2023 · I have recently updated to windows 11. Check if your device supports a fingerprint reader. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. Please help Oct 10, 2023 · The first time this happened, I tried reinstalling drivers to no avail. Restart your computer. Look for Windows Biometric Service, double click on it and click on Stop. Apr 8, 2023 · When I went to sign in options in settings, Fingerprint Recognition was, and still is labelled as 'This option is currently unavailable'. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Dec 2, 2023 · Options for fingerprint and facial recognition can't be used, the following message is the option is currently unavailable. Avoiding Scams. Your machine should reboot directly into the UEFI settings, look for an option (probably under Security) called "Reset fingerprint scanner on next boot" or something similar and see if this helps. com Try re-registering your fingerprint to resolve the Windows 11 fingerprint not working issue. Asks me to sign in but I enter my Hotmail account, and it says you can’t sign in here with a Personal Account – Use your work or Feb 23, 2025 · You can set up fingerprint in Windows Hello by right-clicking Start->Settings->Accounts->Sign-in options->Fingerprint recognition. -changed Credential Manage to automatic. Fingerprint reader - This option is currently unavailable on Windows 11. They are both administers for their own laptops but are linked onto my family safety. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". I have gone into the device manager, biometric devices and reinstalled the driver. Now my finger scanner doesn't work. After your computer restarts, check if Windows Hello is working. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. exe then press enter. On the Services console, scroll and right-click Windows Biometric Service. Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). Update drivers: Visit Samsung's support site to ensure your fingerprint scanner drivers are up 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. 3. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Apr 2, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. When you attempt to configure your fingerprint reader, your computer m Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. However, after a week I was randomly given the option to set up a fingerprint on the sign-in screen. Related: How To Fix Windows + Shift + S Not Working In Windows 10 May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Update or Reinstall the Fingerprint Driver: Hi, ever since ive downloaded windows 11, these options were always unavailable. 1. Ensure all drivers are updated. Method 2. Click Accounts and select Sign-In options. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Delete your fingerprint, and register it again in Windows Hello settings. Nov 18, 2022 · After updating to WIN 11 my fingerprint recognition stopped working. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. We are trying to set up Windows Hello fingerprint access but both of their computers say "this option is currently unavailable" and the set up button is greyed out. I have done so multiple times but the message is always the same. The key setting is the "Work or School Account" with the colorful windows logo by it. This option is currently unavailable and Facial recognition (windows Hello) . Oct 11, 2024 · Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM; KB5053644 is here which means searching for files with natural language will soon be available to all Windows 11 users Jul 13, 2023 · No Password option and PIN (this option is currently unavailable) on Windows 11 I just bought a new laptop recently, and at first set up they gave me only pin as an option. " It worked perfectly fine until about a week ago. For automatic scans of missing or outdated drivers, we recommend using specialized software. Close. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. This option is currently unavailable - click to learn more. When not needed, you can remove the fingerprint from Windows 11. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. Fingerprint and PIN are no longer greyed out. Check if the Windows Hello option is now working. Didn't change anything even after restarting. System Restore - System restore is where it will take your computer settings back to an earlier point in time where everything is working fine. Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Whats funny is on a Windows 10 box i was able to setup just fine but I Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. After setting one up, I was able to use my fingerprint for a week before losing access to it and the "This option is currently unavailable" message was displayed in settings. Reboot your PC if needed. please help me to figure this out. My name is Bernard a Windows fan like you. Mar 25, 2020 · Solved: I have an HP Envy 17t with Windows 10 Home 64. I also have the "Facial Recognition (Windows Hello) installed in my Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Lock the screen and Entered the PIN and received the below message . After a Windows update, all of a sudden the Windows Hello Face, Fingerprint, and PIN options - 7519719 Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. Then click on "Sign-in Options". There can be many reasons for the feature failing to work. Aug 6, 2020 · Harassment is any behavior intended to disturb or upset a person or group of people. This option is currently unavailable. Feb 21, 2025 · How to fix fingerprint option is currently unavailable in Windows 11? If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic. I tried following the solutions from Microsoft Office Support: 1 Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. I have Dell XPS 13 9300 model with fingerprint. " I have fully updated windows as of 8/1/19. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Can anyone Dec 6, 2024 · Windows 11 Top Contributors: g6. It says (this option is currently unavailable). Biometric options worked before computers were added to the domain. Type services. Don't touch the "Connected to whatever domain" setting. " Underneath there is an exclamation mark with "something went wrong. Apr 9, 2023 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Now none of the options are available. On the Windows Hello welcome screen, click Get Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. Turning off Fast Startup has no effect. The Fingerprint reader / sensor is marked as available on Select systems only. It should now work properly. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Nov 27, 2024 · Hello, this is Emily. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 10, 2025 · My Win 11 Surface laptop go fingerprint logon has suddenly stopped working. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. Basically neither fingerprint nor Windows Hello can be set up. I'll be happy to help you out today. Click on the Search icon, and type services. Remove fingerprint in Windows 11. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. Enable "Turn on convenience PIN sign-in" using Group Policy. If you can't proceed to next method. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . The last Windows Hello option is the pin, which works. How to fix the Windows fingerprint not working? No matter what caused your fingerprint reader not to work/give the “This option is currently unavailable” error, you shall follow the steps below to fix the issue on Dec 8, 2020 · Press Windows key + R, to open Run dialog box. Double-click on the Credential Manager. Why does my laptop say, "This option is currently unavailable"? This usually indicates that your laptop didn't come with a fingerprint reader, it's disabled in the BIOS, or the drivers are missing. Something Went Wrong - Windows 11. for e. ChatGPT. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Dec 5, 2022 · If there is some problem in the user account you are currently logged into, you are likely to face problems while using some Windows features, including the fingerprint scanner in Windows 11. msc. It updated my BIOS. Now, follow the fingerprint register wizard to add another fingerprint in Windows 11. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. 2. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Locate Fingerprint or Facial Recognition options and click Remove under them. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. But somehow, after few updates later, I can't use windows hello to sign in. " VFS7552 WBF Touch Fingerprint Driver and any other Check if your device supports a fingerprint reader. Uninstalling and reinstalling the fingerprint driver Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Jan 16, 2025 · When I go to settings on Windows 11, it says "currently not available". But above message "this option is temporarily unavailable windows hello" appears. Jul 24, 2022 · I had to select Notebook above because laptop was not an option. zjwec snlxvaw upw bnit zdm edsd xxowxt wajyj kcuorj mjkwntw jocyk syfe upds rjya fpbn