Windows hello face this option is currently unavailable reddit windows 10. It must be a leftover from Windows 10.

Windows hello face this option is currently unavailable reddit windows 10 Try using Windows Hello fingerprint authentication again. Legion 5 series don't have either. Hi, ever since ive downloaded windows 11, these options were always unavailable. 0 still appears to be present in the Device Manager. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. I also have the "Facial Recognition (Windows Hello) installed in my I go to settings then accounts, then sign-in optons. Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. ’ My tech guys can’t figure it out, they don’t have any policies restricting Hello. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. We ran into the same issue and fixed it by configuring something but I forgot what at the moment. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. Any suggestions? If it helps, I have: HP Spectre x360 - 13-aw0030ca; product number: 7YZ51UA#ABL. -Select remove to remove the face scan or fingerprint reader. Aug 24, 2021 · Something went wrong. Device is AAD joined ( AADJ or DJ++ ): Not Tested . Checked the TPM hasn't been disabled Nov 3, 2023 · Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. Press Windows key+R to open Run window. On the Services console, scroll and right-click Windows Biometric Service. When asking a question or stating a problem, please add as much detail as possible. Regards. Also, "Sorry - this PIN isn't working for your organisation's resources. Any advice would be very much appreciated. Right-click on the Start icon and choose Run. If the client hasn’t received it’s Intune Policies yet where is stated that Windows Hello is disabled, Windows doesn’t know that it’s disabled and prompts the end user to set it up. after some days of trying to get it to work i just gave up on using fp on that device. When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Hello there, we are currently trying to get Windows Hello face recognition to work, on a domain joined Surface Pro 4 with a domain user account. NOTE: The options given by "Get Help" may vary. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. before the reinstall (when it was working) it was running windows 10pro wich was upgraded from windows 7 pro. I've assigned a policy to allow it, but I cannot override the main tenant "disabled" setting. I don't have any organization accounts linked anywhere in settings. You want to make sure your computer has an IR (infrared) webcam capable of facial recognition. You may need to reregister your Hello options if needed. It works great, but I can't use any other Windows Hello sign-in options, or even delete/modify the facial recognition. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Locate the Hello, webcam, and fingerprint drivers individually and right Dec 28, 2019 · If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. I just didn't hop on the forum right off the get go and ask for help here. Aug 17, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. The thing is, when l was setting up the sign-in methods, I saw that under the Face Recognition option says that it is not available for the computer cannot detect the camera. Enable "Turn on convenience PIN sign-in" using Group Policy. I went ahead and logged in using my password and checked in the settings for the option for the sign-in options for Windows Hello. It just says "this option is currently unavailable" for all of them (see pictures). Select Start > Settings > Windows Update > Check for updates. 5) Reboot after the installation is complete. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. Contact your admin for more info". Any tricks on fixing this? Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. Restart your PC and try to add a Windows Hello PIN again. Fix 2 – Reinstall Webcam in device manager Disabling and enabling the webcam device has worked out for many users facing similar issues. Doing so, I had to install windows (11) again. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Hi! I want to change my Windows 11 current PIN for my account. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Jul 12, 2018 · the biometrics device is installed but windows hello still is not available. If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. After installing some Windows 10 and system updates last month, the Fingerprint sign-in suddenly stopped working. inf, restart windows biometrics, clear the cache. My name is, Zadee. May 4, 2024 · Windows Hello Face. This login method is more secure and convenient than using a password. Usually, this problem is caused by a corruption in the Windows Hello settings. Don't get confused though. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Why does Windows Hello PIN say my PIN is unavailable? There are multiple reasons why Windows Hello PIN is Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. I don’t know what the force update was, but it may have been Windows 11. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, During the initial Windows setup, I set up the Windows Hello facial recognition. However, recently I haven't been able to sign in any other way except for the pin. " Then it proceeds with phone verification and setting up your face with Windows Hello. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. I rejoined. Windows Hello for Business post-logon provisioning is enabled: Not Tested I have Windows Hello enabled in Intune for all users in my tenancy. Check if the Windows Hello option is now working. After rebooting your computer you will be able to sign in with Windows 10 Hello Face. Windows Hello for Business policy is enabled: Not Tested . Did you manage to do it somehow It’s done via the power options (choose what closing the lid does) in old windows control panel Dec 11, 2024 · FAQs About Windows Hello PIN/Fingerprint This Option is Currently Unavailable. I checked it out and saw that Windows Hello Fingerprint showed this, "This option is currently unavailable-click to learn more". Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Even when I unpacked brand new laptop and went through first set up, face recognition didn’t show. You can do this by following these steps: Open the Settings app on the affected device. I have even tried resetting the TPM which would stil not work. Edit: I'm pretty sure I removed all accounts. I look forward to helping you. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Thank you! I am trying to get WHfB working -- Windows Face, Pin and fingerprint all show NOT AVAILABLE in my sign-in options. I tried updating all the drivers but nothing works out. Thank you for your persistence The last thing I want to do, is be using Windows Hello on my Personal Vault! The only way I've found to avoid this is to avoid using windows hello all together! I couldn't find any other solutions, any help would be greatly appreciated 🙏🙏 Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Please try again later. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. You might have a work or school account connected to that device. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Exit the Group policy editor and reboot the computer. i did set a pincode. This isn’t just a Windows 11 issue, by the way. We provision a new device, config is applied, we do our pin and face, and somewhere after that first one, it seemingly fails to write back the certs to entra for later authentication. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. How did you resolve the sleep issue? I cannot seem to find the option to change sleep to hibernate with G15 2022. Hi, ever since ive downloaded windows 11, these option were always unavailable. The Windows 10 Settings page for sign-in options says "We couldn't find a camera compatible with Windows Hello Face". This means that PIN logon needs to be re-enabled on Windows 10 before being able to use Windows Hello. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Ah, seems like they retired this pretty early on. I'm an Independent Advisor and a Microsoft user like you. See if the camera will be reset and would now work. " After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. * * Note: This issue usually occurs on domain computers. I think a Windows reset via a blank ISO fixed it. He has windows hello (fingerprint Mar 10, 2023 · After the Anniversary update for Windows 10, many users have experienced difficulties using Windows Hello because the procedure behind PIN login for a domain user was reset. Yesterday, I unjoined my PC from the domain. Press Windows key + R key together from the keyboard. The 2022 legion 7 has fp scanner, as does today's legion 9. Click the Sign-in options in the left panel, select Windows Hello Face and then register the Hello Face data again. I had an older HP Laptop where, on windows 10 1709 or higher, the fingerprint scanner worked to register 1 finger and then stopped working untill the driver was reinstalled. I cannot seem to set up Windows Hello Face on my new 7590, but I'm having issues and I've tried a lot of different solutions suggested for other Dell and Dell XPS users, but when googling for these issues regarding specifically the 7590-model, I found a user claiming this model does not have the neccesary hardware for this feature. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. Select the option you want to use to sign in. Solutions tried. Hello! I been having some issues with Windows Hello for Business and Intune enrolled devices. Background: Our MSP set up a group policy to block any attempts to set up pin or Windows Hello on company computers. My brother has a non-gaming asus with fp scanner. And to make matters even more confusing is that with Windows 10 1607 Microsoft specifically changed it so that ANY DOMAIN JOINED DEVICE would have this disabled by DEFAULT unless otherwise stated in a GPO/Intune/registry setting. Jan 23, 2025 · The latest versions of Windows 10/11 have the "Password-less Sign-in" enabled by default, which allows users to sign in using only their PIN, Fingerprint, or Windows Hello Face. I see see myself. I setup pin and fingerprint when i first got the laptop and never had any issues since untill 2 days back when i noticed that under the 'sign in options' settings, pin and fingerprint recognition are currently available. But now windows hello does not work. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. and nothing I do works. It must be a leftover from Windows 10. This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Oct 27, 2022 · Windows Hello is a great way to protect your system from hackers who use brute force attacks to gain the system access and therefore you must enable Windows Hello in Windows 10 Settings. The problem has been resolved. Aug 21, 2024 · These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Feb 2, 2021 · So I tried the registry edits to no avail. I had mine set to Enabled. kapilarya. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Once you get a response, choose "Windows Hello Camera Issue". Windows Hello Face shows "This option is currently unvailable". Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Someting went wrong. Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. In settings it says, "This option is currently unavailable, we couldn't find a fingerprint/camera compatible with Windows Hello" However, when I went into the options to reset it, I received "this option is currently unavailable" for the Face, Fingerprint, and PIN options (even though the fingerprint AND PIN still work to sign in??). " Hello guys, I just bought an Legion 5 pro and while I was setting up the security I got the message "We couldn't find a camera compatible with Windows Hello Face" . Nov 3, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings. The last Windows Hello option is the pin, which works. Method 2. Read it at https://www. There can be many reasons for the feature failing to work. What am I doing wrong? Solution: Event viewer once again saved me. Windows hello will not allow to enable it. Windows Hello is stored local to the device only and doesn't go to the cloud. Windows Hello is enabled by default in Windows 10. The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. For automatic scans of missing or outdated drivers, we recommend using specialized software. Nov 21, 2022 · 6. I had Face and PIN available. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. Type regedit and Feb 1, 2020 · I did that and the network issue got fixed. Sep 25, 2020 · Instead, it shows the password sign-in. About Windows Hello, you must select the camera or fingerprint reader. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Whereas users who are running Windows 10 Version 1511 or earlier can do so without a problem. You need special webcam hardware that supports Windows Hello to use facial recognition. I have noticed with a few out of the box Dell laptop images (2 out of maybe 50), that Windows Hello forgets your details after you reboot. in account management > sign in options. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Sep 10, 2020 · 9. User Guide . Aug 8, 2024 · Windows Hello is a feature in Windows 10/10 devices that allows you to securely log into your device using facial recognition, iris, fingerprints, or a personal identification number (PIN). com/cIJj2. This options is currently unavailable - click to learn more . This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". Things I have tried and failed: Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. g. Users who are running Windows 10 Version 1607 or later version of Windows 10 and who are joined to an Active Directory domain cannot create a convenience PIN. Help anyone pls? Thank you. It says pin unavailable. nothing changed. " This is at the Sign-in options in Accounts in Settings. Yea face ID isn't trusted but fingerprint is secure enough for the most part. Sometimes the webcam doesn't turn on in time or it has trouble communicating with Windows, so I am prompted to use my PIN. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Choose "Windows Hello Face recognition setup not working" if you are given this option. Uninstalled and reinstalled Windows Hello Face. Aug 13, 2021 · This option is currently unavailable - click to learn to more. I tried all the solutions on the web: install the HelloFace. inf) still installed. https://i. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo For some reason when I try to setup facial recognition to use it for login to the system, it will show up as unavailable. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Back to Table of Contents Sign in with fingerprint scanner Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. If you are experiencing the reported problem on computers that have been set up for an organization (e. Now I cannot even enable it again. Windows Hello is a more personal, more secure way to get instant access to your Windows 11/10 devices using fingerprint or facial recognition. May 1, 2023 · Windows Hello lets you sign in to your Windows 10 or Windows 11 PC with facial recognition, a fingerprint reader, or a PIN instead of a password. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Other software that uses Windows Hello to verify my identity also claims that Windows Hello is disabled. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. i walked through the settings in gpedit. You can try the methods listed below to fix the problem and get the Windows Hello Face working again. 2. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. To resolve this issue, go straight to Method-3 below. If you are sure you were using Windows I am using a 2019 asus vivobook x510u with windows 11 home 23H2. 3 Ways to Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. It should now work properly. How to FIX: Unable to configure Windows Hello PIN in Windows 10. If you want to use key or certificate based Windows Hello you can follow the guides in the links. 1. In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Other than the annoying message, is the PC restricted from doing anything? I don’t know exactly how enterprise PIN policies work in MDM, but perhaps something is messed up on Uni IT side for her but not the twins account. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Anyway, I figured I should click the PIN option. I setup my PIN and they were working. 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. Whenever I try to use it, the system shows me "Something went wrong on our end. Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. Just change my pin. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. I'll be glad to help you today. Oct 24, 2023 · [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Last Update : 2023/10/24 17:51 Send to Email Copy Link "Windows Hello options are currently unavailable. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. " below that. If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. Resetting laptop to factory settings and restarting setup from scratch did nothing. windows hello was working just fine before i did a reinstall of windows 10pro. I am not sure if this stops Hello, but I have reversed this change. Click on "Accounts" and then click on "Sign-in options". It has a webcam, the Windows Hello Face optional feature is installed (I tried reinstalling also), I checked for any webcam driver updates in Device Manager, but it is still giving me the below error: Feb 18, 2023 · Thanks for reaching out. In my case, it was simply a misconfigured Group policy setting. msc. Once you open Run dialog box, insert services. There's an old version of the Windows Hello Face Software Device (HelloFace. This is fine. Upon restart, windows had installed the proper driver and facial recognition was working once again. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). 3-Go to Troubleshoot. Usually, setting up Windows Hello PIN on Windows We would like to show you a description here but the site won’t allow us. When I click on any of them, it just says "something went wrong. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. 3. I tried all different things suggested on this forum without any success. " Underneath there is an exclamation mark with "something went wrong. I looked around and I can't find a solution for this issue. I tried you advice above but it didn’t work, I still get the same message. I want to ask whether it's unavailable due to some missing drivers or whether Legion 5 pro doesn't support the feature. This video will show how to fix Windows Hello Face login not working in Windows 11/10. Hello, a few days ago, my SSD died, so l had to replace it. Even after joining our domain, face recognition still works fine for my initial user account. If you are referring to the remove option by going to settings > accounts > sign-in options, as you can see in the image I posted the option to do that is grayed out so I cannot do that. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. Try again later'. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Around the same time it stopped working we applied a sharedpcmode policy on this users device. The related link that pops up after clicking on PIN(Windows Hello) tells me it's controlled by my organization. The option is 'unavailable' in the setting menu. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. If Windows Hello is not available, you will see a message: Windows Hello Face. The Fingerprint reader / sensor is marked as available on Select systems only. In Get Help type "Windows Hello Face Camera is not working", press Enter. The options to improve recognition and to remove this sign-in option are greyed out. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". If you have further questions about Windows Hello PIN/Fingerprint and why it is unavailable, provided are some queries that might give you better answers: 1. See fixes here for Windows Hello Face Recognition: For PC questions/assistance. We couldn't find a camera compatible with Windows Hello Face. Really? I opened the Camera app and the camera is working. When configuring WHfB I also set "Enable to certificate for on-premise ressources" to yes. This option is currently unavailable - click to learn more. e. Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Windows Hello Fingerprint“This option is currently unavailable – We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint" Both devices are recognized in the device manager and the Windows still claims that I have not set a Pin/enabled Windows Hello. 20 minutes later it stopped working. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). If you are experiencing one of the above issues, follow the instructions below to fix the problem. Same as other brands too. Everything works fine, but my cameras and Windows Hello. It wouldn’t let me enable PIN or Windows Hello face recognition sometimes saying “feature unavailable”. I factory resetted the surface, without domain join, face recognition works fine for my initial user account. msc and click OK. -Configure Windows Hello. Get the Reddit app Scan this QR code to download the app now (Windows Hello) This option is currently unavailable . Try again later. But the Pin clearly exists somewhere in the system as a fucked up Zombie-Pin or something, and I suspect that that is the reason why I can't enable Windows Hello right now Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Under "Windows Hello PIN", click on "I forgot my PIN". The boy has discovered the Pin to the computer No problem. Yada yada yada yada “this option is temporarily unavailable as a sign in method” at the login screen for both face and pin. Sign-in options says, "This option is currently unavailable," and in yellow, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Right-click on the Press Windows + I keys to open the settings and then select Accounts. I can also change both after I added the new account to my currently account. The device is AAD joined - no on prem. If you can't proceed to next method. stack. Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC I updated to the latest windows 10 update the other night and ever since, the fingerprint scanner and face unlock no longer work on my Lenovo Yoga Slim 7. I have read, and done just about every step that has been suggested and none of them has fixed the problem. Mar 22, 2020 · Hi Dan. Device Home Page - References and Resources – Learn about your Device - Solve Problems Jul 29, 2017 · After we upgraded our windows, Hello stopped working. Restart your computer. As a result of that, the option to type a "Password" is removed from the login screen. Pages 10-11 > Item #3 ===== I have a webcam with Windows Hello capability. imgur. May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). 4. The camera is working. User has logged on with AAD credentials: No . I locked and unlocked my PC about a dozen times. Follow the steps below in order to do so! Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. I have gone to the Lenovo site to install drivers to try and get everything updated. Is the X1 Carbon Gen 9 simply not compatible with Windows Hello face recognition? Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. To see what your PC has available and configure Windows Hello, go to Settings > Accounts > Sign-in Options. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. com/fix-facial-recognition-not-workin Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. png. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Nov 7, 2024 · In the Service windows, find Windows Biometric Service and right-click on it, then select Restart form the pop-up menu. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. After setting up a PIN I cannot change it (it forces me to change every once in a while) but when I go to the sign in options it says "This option is currently unavailable". Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Therefore, I can't even change my pin. Face unlock was previous working fine with no obvious change being made that triggered the failure. Open the Run dialog box by pressing the Apr 4, 2023 · Install any available updates. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. if you want face windows hello, it needs IR blaster with the cam. Checked in Commercial Vantage and the camera is NOT disabled there. Any ideas on how to resolve this? I cleared the TPM but no luck. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Option 2: Restart Biometric Services. Method 3: Using Registry settings if you have Windows 10 Home installed. We have a local GPO that enforces users to configure Windows Hello for Bussines, and in the moment we enroll a device to Intune Windows Hello for Business stops working, giving a error: "This option is currently unavailable" I have started a new role and they currently have Windows Hello set to "Disabled" in the enrollment settings. However, next time I go to log in, PIN is selected by default, and I have to manually click Sign in Options and select Windows Hello to use my Face. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. But somehow, after few updates later, I can't use windows hello to sign in. Try using the Registry editor, follow the steps below:. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. But, some people "including me" when try to click on that the option "Change PIN" or edit etc isn't possible to be changed. However, I'd like to test it on a subset of devices. " Any tips? TPM 2. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Nobody has ever set it up on their laptop. . In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. If you want fingerprint win hello, you must have a fingerprint scanner. What happened: Last week, I turned on my laptop (W11), there was a prompt to 'introduce' me to Windows Hello. To do that you need to navigate to Settings > Accounts > Sign-in options and enable the toggle under Windows Hello to enable this feature. One bug that I can't work out is that straight out of the box, the windows hello camera won't work. It states, 'This option currently unavailable' and along with 'Something went wrong. What would be going on? Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. I’m sorry that you are experiencing this issue. However, the statuses on my current account is still unavailable. To open the utility, type or copy-paste this code and then hit Enter. In my research I found people with similar issues needed to reinstall their fingerprint scanner driver and for the life of me I can't find where that driver is, nor does Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. Webcam still works in normal use. If you encounter the same issue, you can try them to solve your problem. So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. I have one user who is getting the above message since 2 months ago. Oh Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Oct 29, 2020 · 2. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. On the setup page is a message under each option “This option is currently unavailable.